1. Who we are
GetDepositHero ("we," "our," or "us") provides a free educational toolkit for U.S. renters, including a security deposit refund calculator, state-by-state renter rights summaries, a move-out checklist, and a demand letter generator. This Privacy Policy explains what information we collect when you use the website at this domain and how we use it.
2. Information we collect
Information you provide
Our calculator and demand letter generator ask for inputs such as deposit amount, state, move-out details, and contact information for your demand letter. This information is processed entirely in your browser and is not transmitted to or stored on our servers. The PDF you download is generated locally on your device.
Automatically collected information
Like most websites, our hosting infrastructure may receive standard server logs (IP address, browser type, pages visited, referring URL, timestamp) for security, debugging, and aggregate analytics. We use privacy-respecting analytics where possible and do not attempt to identify individual visitors.
Cookies and similar technologies
We use a small number of cookies and local storage entries to remember your UI preferences (e.g. selected state, checklist progress). Third-party services described below may set their own cookies.
3. Advertising
We may display advertisements through Google AdSense or comparable ad networks. These networks use cookies and device identifiers to serve ads based on your visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
- You can opt out of personalized advertising by visiting Google Ads Settings.
- You can opt out of third-party vendor cookies at aboutads.info/choices.
4. Third-party services
Some pages link to or embed third-party resources (state attorney general offices, legal aid directories, court information). When you click those links, the destination sites operate under their own privacy policies, which we do not control.
5. How we use information
- To operate, maintain, and improve the website and its tools.
- To monitor traffic patterns and prevent abuse or fraud.
- To display relevant advertising that helps keep the site free.
- To comply with legal obligations.
We do not sell personal information, and we do not use your calculator inputs or demand letter content for any purpose other than rendering them in your browser.
6. Data retention
Because we do not store your tool inputs server-side, there is nothing for us to retain. Server logs are retained only as long as needed for security and operational purposes.
7. Your rights
Depending on where you live, you may have rights under laws such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, contact us using the details below.
8. Children's privacy
GetDepositHero is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EU/UK).
9. Security
We use industry-standard safeguards to protect the integrity of the website. No method of transmission over the Internet is perfectly secure, however, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on this page.
11. Contact
Questions about this Privacy Policy? Reach us via the Contact page.